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car with hood open, an arm holding a wrench, The most loyal generation text, Agent Entrepreneur logo
Newsby Lauren LawrenceApril 9, 2026

Service Drives Gen Z Loyalty

The dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.

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chart showing the quarterly electric vehicle market share from 2020-2025
Newsby Lauren LawrenceMarch 27, 2026

EV Sales Slide While Hybrids Climb

California, as usual, led the country in EV registrations in the fourth quarter, but the U.S. as a whole saw a 43% year-over-year volume decrease.

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car in the background with two people exchanging a set of keys and one person holding a clipboard with paperwork that says "Contract". Text says Buyout Beats Leasing. Agent Entrepreneur logo in top right corner.
Newsby Lauren LawrenceMarch 26, 2026

Lease Buyouts Deemed Favorable

Better financing conditions and the potential to save money on monthly payments could drive more consumers to buy out their vehicle leases instead of opting for a new lease payment.

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Graphic showing used-vehicle days to turn rate
Newsby StaffMarch 10, 2026

Black Book: Weekly Market Update

Both vehicle values and conversion rates sped up last week as two segments outperformed in the pre-spring burst of buying.

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Newsby Lauren LawrenceMarch 4, 2026

Used-Vehicle Program Aims to Draw More Buyers

GM says more than 750 dealers across the U.S. are enrolled in CarBravo and that in January CarBravo dealers sold over two times the certified volume of Chevrolet, Buick and GMC dealers using traditional CPO.

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ArticlesFebruary 25, 2026

Creating Agency Loyalty

There are tried and true ways to instill it while also protecting your agency from competitors and other roadblocks.

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Newsby Hannah MitchellFebruary 19, 2026

Auto Sales Still Sluggish

February forecast has new-vehicle deliveries still off from last year at this time amid high prices and vanished EV incentives. But J.D. Power sees business picking up from here as automakers target growth.

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Newsby StaffFebruary 10, 2026

Black Book: Weekly Market Update

Many vehicle segments experienced gains last week as conversions picked up. Meanwhile, the retail days to turn estimate stood at 39, analysts reported.

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Newsby Hannah MitchellFebruary 2, 2026

Consumer Outlook Dims

The year starts with declined expectations for economic conditions and plans to make big purchases. Used cars, though, are among the top big-ticket categories under consideration.

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Newsby StaffJanuary 27, 2026

Black Book: Weekly Market Update

Some automotive segments actually improved last week in a bright midwinter sign that could signal a healthy spring season.

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